Pricacy Policy

Effective Date: 21/01/2025

At Wairua Wellbeing Limited, we prioritize your privacy and the confidentiality of your personal data. This policy explains how we collect, use, store, and protect your information to ensure transparency and compliance with applicable laws, including the New Zealand Privacy Act 2020 and the General Data Protection Regulation (GDPR).

1. Who We Are

Wairua Wellbeing Limited
Location: Canterbury, New Zealand
We offer holistic wellbeing services to support your spiritual, emotional, and physical health.

2. Information We Collect

We may collect the following personal data to provide and enhance our services:

  • Personal Details: Name, email address, phone number.

  • Health and Spiritual Information: Sensitive data provided during consultations or through intake forms to better tailor our services.

  • Website Data: Non-identifiable information via cookies and analytics tools (e.g., Google Analytics).

How We Collect Data:

  • Directly from you during online bookings, in-person consultations, or intake forms.

  • Automatically when you visit our website through cookies and similar technologies.

3. How We Use Your Information

We use your data for the following purposes:

  • Scheduling and managing appointments.

  • Providing tailored holistic treatments.

  • Sending newsletters with relevant holistic wellbeing content (only with your explicit consent).

We do not use your data for unsolicited marketing.

4. Sharing Your Information

We may share your information in the following situations:

  • Payment Processing: Your payment details are handled securely by third-party platforms (e.g., Stripe), which process your information independently.

  • Analytics: Website usage data may be shared with Google Analytics for performance monitoring.

We do not sell or share your personal data with unauthorized third parties.

5. Data Storage and Security

Your personal information is stored securely via Squarespace, which employs robust encryption and access controls. Learn more about their privacy practices here.

We implement additional safeguards, including restricted data access and secure storage systems, to protect against unauthorized access, alteration, or loss.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for receiving newsletters or marketing materials.

  • Lodge complaints with privacy regulators if you believe your rights are being infringed.

To exercise these rights, contact us at [email protected].

Data Breach Policy: In the event of a breach, we will notify affected individuals and cooperate with CertNZ and CybercrimesNZ to address the issue promptly.

7. Compliance with Laws

We adhere to:

  • The New Zealand Privacy Act 2020.

  • The General Data Protection Regulation (GDPR) for international clients.

8. Contact Us

For privacy-related inquiries, please contact:
Wairua Wellbeing Limited
Email: [email protected]